Systems we support
Network Design and Support
Buying or custom building a new computer
Basic Windows training
On-site component upgrade
System tune-ups & cleanups
Hardware & software troubleshooting
New system setup
Software installation & configuration
Internet setup and training
Anti-virus Protection Setup and support
Internet Service Provider (ISP) and email configuration and setup
Webspace hosting with email and file storage (FTP) support
Spyware detection and removal
Regular maintenance plans for businesses and home users
Telephone and email support
Data recovery

Systems we support:

We support all PC, from the oldest PC to the latest with Intel Core Duo, Pentium and AMD Athlon technology. We support all PC operating systems including:

• Microsoft Windows 7 and Vista All Editions
• Microsoft Windows XP Home and Profession Edition
• Microsoft Windows 2000, including Profession and Server Edition
• Microsoft NT 4.0 including Workstation and Server Edition
• Microsoft Windows 98 First and Second Edition
• Microsoft Windows 95
• Microsoft Windows 3.1 and 3.11
• MS-DOS (all versions)
• Apple Mac OS X

We currently have no plan to support Linux systems, but we can service hardware issues with these systems.

Network Design and Support:

We can offer advice in small network design, wireless LAN, router, cabling and network trouble shooting. We will also be able to custom design, implement and install a network to suit your needs. Just let us know the specification of your network, or discuss with us what you want your network to do for you.

Buying or custom building a new computer:

We can offer advices on buying a computer, to suit whatever budget and needs. Also, though partner relation with suppliers around Cambridge, we can custom build the computer to enable you to get the computer to exactly suit your needs.

Basic Windows and Internet training:

We can provide one to one tuition in Windows, Microsoft Office and other topics including on how to use Internet. We aim to have the training to be quick, effective, and to the point so to get you up to speed as soon as possible.

On-site component upgrade:

We can obtain components from our supplier in Cambridge, getting you the best deal possible. Then, we can quickly and professionally install the component.

System tune-ups & cleanups:

Having too many crashes on the computer? Then your computer probably needs a cleanup. We can efficiently perform cleanup on your computer, and to ensure that no data is lost, we also backup the data for you. If your computer is going too slow, we can also perform a series of System tune-ups to make sure that your computer is rid of legacy software components, so to get the most out of your computer's speed.

Hardware & software troubleshooting:

Having a problem with your computer? We can perform diagnosis on your computer to determine the problem on your computer, and make sure it is up and running in no time. We determine if the problem is a hardware issue or a software issue, so there is no need to worry about the type of problem you are having. You can leave that to us.

New system setup:

Most of the time, when you buy a computer from a supplier, you do not have all the software you need to get your system going. For example: office applications, photo-imaging applications, and educational software. We are able to obtain software for you and install it. We can also instruct you on the best way of getting the most out of these applications.

Software installation & configuration:

If you are not feeling confident on installing particular software, or you suspect the configuration is not correct, we can correct it for you.

Internet setup and training:

If you are interested in having an internet connection, but you don't know what to do, we can help. Also, if you have any internet connection, but are having problem with it, we can also help solve the problem. If you require any training on certain aspect of usage of the net, we can also help.

Anti-virus Protection setup and support

Computer infections by virus are growing increasely with the popularity of the internet, and the ease in which virus can spread. Installing an Anti-virus program will help in securing your PC so that you will suffer less downtime, and avoid losing important documents.

Internet Service Provider (ISP) and email configuration and setup.

An increasing important uses of a PC is the ability to go on the internet. JC Computer Services can advise you on the numerous package available, and when the decision is made, install and configure everything for you. We can also install software firewall on customer's request to protect your computer against attacks on your computer via the internet.

Webspace hosting with email and file storage (FTP) support

We offer an reliable and afforable webspace hosting solution. The service we provide include webpage hosting, email hosting, FTP file storage hosting, and mail forwarding service. The space we provide can range from 10MB upto 1000MB and beyond. Our email service includes web-based access with no advertisement, POP/LMAP access for easy access on any machine, and spam filter. Our web (HTTP) hosting includes search engine submission, and statistics. Whether you are looking to make a personal webpage, a small scaled profit making website, or a complete multi-domain coperate website for your company, our service can be tailored to your needs and your price range. We can also provide contract for onsite support for this service.

Spyware detection and removal

Spyware are malicious programs that are installed onto your computer by a third party either by visiting suspecous websites or by programs installed onto the computer. Spyware can log everything you have typed onto your computer, including banking details and security passwords. They can be a source of constant pop-up. They can also cause the system to be unstable. We can remove those spywares and put preventive measures in place to avoid further spyware from getting into your computer.

Regular maintenance plans for businesses and home users:

We can give you a fix contract so to save you money. For more information, email quote@jccomputer.co.uk

Data Recovery

We can offer a highly reliable data recovery service at a completitive price. Our chance of a successful data recovery is 98%. We are highly experienced in dealing with any loss of data. We will be able to offer you more details regarding data recovery during the callout. For more information, see this page for details.

Telephone and email support:

We can provide support over telephone or email for our contracted customer. See our pricing pages for more information.